Privacy Policy

Effective Date: 01. May 2025

1. Introduction Welcome to Natcha. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.

2. Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you use our services or make a purchase.
Non-Personal Information: We may collect non-personal information such as your browser type, IP address, and browsing behavior on our website.

3. How We Use Your Information

To Provide Services: We use your personal information to process transactions, provide customer support, and deliver services you have requested.
To Improve Our Website: We use non-personal information to analyze website usage and improve our services and user experience.
To Communicate with You: We may use your contact information to send you updates, promotional offers, and other communications related to our services.

4. Information Sharing and Disclosure

Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing services to you.
Legal Requirements: We may disclose your information if required by law or in response to a legal request.

5. Data Security We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

7. Your Rights

Access and Correction: You have the right to access and correct your personal information.
Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the emails we send.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at 07901 928999.